Privacy Policy

WAKABAYASHI PRIVACY COMMITMENT

At Wakabayashi, we are aware that you entrust us with your personal data when you shop with us or use our services. Earning this trust is not just a necessity for us; it is a fundamental principle of our brand.

Protecting your personal data, ensuring your privacy, and transparently processing your data are among Wakabayashi's priorities.

1. Data Controller
   Ömer Faruk Dinçer ("Wakabayashi") is responsible for the processing of your personal data.
2. Purposes of Processing Personal Data
   Your personal data is processed for the following purposes:

• Execution of order processes and delivery
• Execution of payment transactions
• Enhancement of customer experience
• Management of requests and complaints
• Execution of campaign, information, and marketing activities (with your explicit consent)
• Fulfillment of legal obligations

3. Processed Personal Data
   The personal data processed by Wakabayashi may include:

• Identity information (name, surname)
• Contact information (phone number, email address)
• Address information (delivery and billing address)
• Payment and order information
• IP address, device, and usage data
• Information shared during communications with customer service

4. Method and Legal Basis for Processing Personal Data
   Your personal data is collected electronically via our website, mobile applications, cookies, and customer service channels, and is processed in accordance with Articles 5 and 6 of the KVKK (Personal Data Protection Law).
5. Transfer of Personal Data
   Your personal data may be shared with the following parties only to the extent necessary:

• Shipping companies (for order delivery)
• Payment infrastructure providers
• Technical service providers
• Authorized public institutions and organizations (in case of legal obligation)

6. Retention of Personal Data
   Your personal data is retained for the period required by the processing purpose and within the periods specified in the relevant legislation. At the end of this period, your data is securely deleted, destroyed, or anonymized.
7. Your Rights
   You have the following rights within the scope of Article 11 of the KVKK:

• To learn whether your personal data is processed
• To request information if it has been processed
• To learn the purpose of processing and whether it is used in accordance with its purpose
• To request correction of incomplete or incorrectly processed data
• To request the deletion or destruction of your data
• To demand compensation for damages if processing is unlawful

8. Data Security Commitment
   Wakabayashi takes necessary technical and administrative security measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.
9. Contact
   For your requests regarding your personal data, you can contact us:
   
   

Email: info@wakabayashi.com.tr 

Address: Merkez Mahallesi Güngören Caddesi No:3/1 Bağcılar / İstanbul

10. Updates
    This privacy commitment may be updated when deemed necessary. The updated text will come into effect on the date it is published on the website.